Admin and Bookings

Where is your training centre?

PA’s purpose-built training centre is located at PA Consulting, Global Innovation & Technology Centre, Back Lane, Melbourn, Hertfordshire, SG8 6DP, United Kingdom* – approximately 10 miles south-west of Cambridge. For more information about our training centre see our Contact page here.

*please note that we are currently undergoing a refurbishment of our offices and are currently using external venues in the local area including Wyboston Lakes Resort and the Cambridge Belfry Hotel.

How do I book a place on a training course?

If you know which course you wish to attend, please use the Book Now button on our website to book and pay online. Alternatively, you can book offline by calling us on 01763 285 285 or emailing us at cybereducation@paconsulting.com We will then email a booking form, which is valid for seven days. This document must be signed by an authorised person and returned to us by email, fax or post. We cannot confirm delegate places until our receipt of a signed booking form.

How do I know if I have been accepted onto a course after submitting my booking form?

On submission of a signed booking form PA will confirm your place by email and attach the Joining Instructions. These will give you all the information you need to attend the course.

What if I need to cancel, postpone or make a substitute for my confirmed delegate place?

Please see the table below for cancellation charges.

Delegate substitutions can be made at any time without incurring a penalty, assuming substitutes meet the course pre-requisites. Any changes to any booking need to be made in writing and agreed with PA in advance of the course commencement. Delegates may request a course transfer at any time subject to PA approval and attendance must be within six months of the original course date.

Cancellation Fee Payable Rescheduling Fee Payable
15-11 clear Working Days prior to the start of the course 50% 25%
10-6 clear Working Days prior to the start of the course 75% 50%
Fewer than six Working Days prior to the start of the course 100% 100%

Payment and Funding

How can I pay for my course?

Card payments can be taken by booking online. Alternatively, on receipt of a signed booking confirmation form and Purchase Order, an invoice will be sent for immediate payment. Direct bank transfer payments can be made with payments made payable to PA Consulting Services Ltd. All payments must be made in UK Pounds Sterling. VAT is payable for all courses delivered in the UK, unless booked and paid for by a company outside of the EU or if booked and paid for by a company that can provide their EU VAT number.

When do I need to pay for my course?

Payment must be made prior to the course start date, on receipt of the invoice.


What makes the courses different from other courses in the market?

All of PA’s courses are designed and developed by our practising consultants. Each course is regularly updated to reflect the latest developments, techniques, exploits, as well as defensive recommendations as outlined by experts in the field.

Who teaches your courses?

PA places great emphasis on the quality of its instructors. All our training is developed and delivered by our practising consultants, an approach that guarantees up-to-date, highly relevant real-world content.

What is the employment value of your courses?

PA’s technical training courses are primarily targeted at professionals wishing to enter or progress within the technical information security industry and who want to undertake quality training courses that reflect the needs of industry. In addition, our training courses can enhance your career with industry recognised certifications and provide increased peer recognition.

How long will my professional certification be valid for?

PA’s professional certifications are valid for three years.

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